Changelog

Follow up on the latest improvements and updates.

RSS

87% of users never add to cart. They leave at the product page without ever reaching checkout.
PDP Discounts help reduce this drop-off by showing offers directly on the product page.
pdp discounts
TL;DR:
  • Show discounts directly on the product page
  • Reduce drop-offs on the product page
  • Turn product views into add-to-carts by showing discounts earlier
Why it matters:
Most users drop off on the product page before they even reach your cart & checkout.
PDP Discounts fix that.
You give users a reason to buy while they’re still thinking, which means more add-to-carts, better conversion, and more revenue (without increasing ad spend).
To understand how PDP Discounts work, read here. If you’re ready to set it up, get started here.
A single checkout experience for everyone limits your control. Segments give you precision.
It help you group customers based on who they are, where they’re from, and what they do.
You can create these groups using fixed lists (Manual Segments) or dynamic behaviour (Dynamic Segments), depending on what you want to control.
Manual vs Dynamic. What’s the difference?
Manual Segments:
Upload a fixed list, like specific customers or pincodes
  • Target Tier II vs metro users differently
  • Block COD for high-RTO areas
  • Give exclusive access to your highest-value customers
Dynamic Segments:
Automatically group users based on behaviour
  • Target users who dropped off recently
  • Identify users who didn’t complete checkout
  • Segments update in real time as behaviour changes
If you’re ready to set it up, get started here.
Slab-based Split COD helps you control risk without hurting your conversions.
Split COD lets customers pay a small amount upfront and the rest on delivery.
With slab-based logic, that upfront amount scales with the order value. Lower for small carts, higher for bigger orders.
How to set it up
  1. Go to Shopflo Dashboard
    Flo Checkout
    RTO
  2. Under Split Payment, click
    Edit Rules
  3. For each slab, set a minimum order value threshold (for example, ₹1000)
  4. Configure the upfront payment (fixed or percentage)
  5. Save your rules
You can now directly sync your
Shopflo reports
into
Google Sheets
in seconds.
Google sheets assistant
What you can do:
  • Install Shopflo Assistant from Google Workspace Marketplace
  • Sync Orders, Abandoned Checkouts, UTM & Product reports instantly
  • Use built-in templates or build your own custom dashboards
Why it matters:
Your team can analyse performance and act on it without waiting on exports or switching tools.
Resources:
  • Install it here: Link
  • Help document: Link
We’ve completely redesigned
discount creation flow
.
The discount builder now comes with a cleaner layout, guided steps, and
ready-to-use templates
.
New Discount Templates
TL;DR:
  • Pre-built templates for BXGY, Freebies, Bundles, Tier discounts & more
  • Auto-configured fields based on discount type
  • Universal Search for all discount types
What this helps with:
All discounts like BXGY, Freebie, Amount off and more can now be created easily in <1 min, using templates.

new

improved

Discounts

Shipping Discounts

You can now create shipping discounts on Shopflo.
This is a new discount type that
applies only to the shipping fee
, partially or fully.
Shipping Discounts
You can use it to to improve conversion, especially for first-time buyers or for orders that meet a certain cart value.
Examples:
  • Free shipping on orders above ₹799
  • Free shipping when the cart has 3 or more items
  • 50% off shipping on a specific collection
What this helps with:
Remove last-minute hesitation at checkout. Gives you another lever to improve conversion without heavy discounts.
For example, you can block COD for a specific collection, instead of the entire store.
automation on collections 2x
This is useful when:
  • You want COD only for certain products
  • You want to reduce RTO on high-risk collections
  • Different collections need different payment rules
Shopflo Dashboard now works smoothly on your mobile browser.
That means you can open your Shopflo dashboard on your phone and quickly check the things that matter most.
Mobile view new 3x
Right now, you have:
  • Orders
    – see what’s coming in
  • Analytics
    – track performance and campaigns
  • Support
    – raise requests or tickets directly from your phone
What this helps with:
Faster checks. Quicker decisions. Less waiting to get back to your desk.

improved

Feature request

Upsell

📦 Upsell Preview

Shoppers can now see full product details without leaving the upsell flow.
When shoppers click on an upsell product a preview modal opens with all the product info (photos, description, price etc). No more redirecting to the product page.
Upsell Preview
The payoff:
Higher AOV. Fewer drop-offs. More completed checkouts

improved

Discounts

🛍️ Discount Widgets

We split discounts into 3 tabs: All discounts, Brand offers (available now) and Unavailable (ones they don't qualify for yet).
Discounts Widget
Why it matters:
Shoppers see exactly which coupons work for their order vs which ones don't.
Plus, unavailable offers quietly nudge higher cart values ('Add ₹500 more to unlock').
Load More