Shopflo
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Changelog

Follow up on the latest improvements and updates.

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new

👤 Add a New Recipient

Adding a recipient in the Shopflo dashboard means
selecting someone from your team
to receive priority updates about improvements to your checkout experience.
These updates are designed to keep relevant stakeholders aligned without extra effort.
➡️ Click here to Add a New Recipient or learn how to set it up.
Add New Users - Marketing
Head to your
Shopflo dashboard
→ Click on
'Settings'
→ Go to
'Members & Roles'
→ Hit 'Invite' → Add a new recipient.

new

Cart 🛒

🛒 Upsell Offers on Empty Cart

Now, when customers land on an empty cart, they’ll see your
upsell offers
alongside up to
5 recently viewed products
.
This means more opportunities to increase AOV as shoppers are encouraged to explore more items, right from the empty cart.
👉 Click here to create new upsell offers
Empty Cart Marketing

new

Shopflo apps

A dedicated space where we've pulled together the best of Shopflo into a single, powerful dashboard.
Click here to visit Shopflo apps.
Upsell Marketing (1)
From now on, you can:
  • 🧲
    Discover powerful features
    like Freebie Selector, One-Click Add-On, RTO Shield, and more
  • 📈
    Stay updated
    with every new launch, built for the D2C ecosystem
  • ⚡
    Install in one click
    — no support tickets, no drama
  • 🧾
    Manage subscriptions
    in one tidy view
You can now choose what works for you. Plug in what you need. Leave out what you don’t.
Head to your Shopflo dashboard → Find the new “App Store” section → Install your first app today.

new

RTO suite

RTO Automations 🚚

RTO Automation helps you block or restrict risky COD orders—automatically.
Powered by
Shopflo Network Intelligence
(built over data from
750
+ brands), you can
spot high-risk shoppers
and
set up smart rules
based on cart value, product type, UTM source, pincode & more.
Freebie Selector Marketing (2)
Here’s everything you can automate:
  • 🛒 Cart Value-Based Automations
  • 📦 Product-Based Automations
  • 🚨 UTM-Based Automations
  • 📍 Pincode-Based Automations
  • 🙋🏻
    Customer RTO Score
    (Powered by Shopflo Network Intelligence)
  • 🌍
    Pincode RTO Score
    (Also powered by Shopflo Network Intelligence)
Want to save your time, money, and sanity?
👉
Click here
 to head to the
Automations tab
.

new

Upsell

One Click Add-On ✅

One Click Add-On lets shoppers
add extra services
directly from the cart or checkout—
with a single click
.
One Click Add On (1)
Here’s everything they can add:
  • 🎁
    Gift Wrap
    for special occasions.
  • 🛡️
    Insurance
    to protect their order.
  • 🌍
    Sustainable Packaging
    for eco-conscious shoppers.
  • 💸
    Tipping
    to support your brand or an NGO.
  • 🔄
    Extended Return
    Window for extra flexibility.
  • 👑
    VIP Support
    for high-ticket products.
👉To enable reach out to us at support@shopflo.com.
No friction, no hassle—just
higher AOV
,
better conversions
, and a smoother checkout experience.

new

RTO suite

RTO Intelligence 🚚

Managing COD orders shouldn’t be this hard. That’s why we built RTO Intelligence — a smart way to handle
high-risk orders
.
RTO Risk Scoring - Product Marketing (1)
Here’s how it works:
  • RTO Overview:
    See all your orders labeled as High, Medium, or Low risk—instantly.
  • Custom Risk Setup
    : Set your own risk thresholds based on order value, behavior, and more.
  • Automated Actions:
    High-risk orders trigger OTPs, partial payments, or even cancellations—no manual checks.
  • Shopify Integration:
    Risk tags sync directly to Shopify for future orders—automatically.
👉 To enable reach out to us at support@shopflo.com.

new

Discounts

Freebie Selector 🎁

Now, your shoppers can
choose the freebie
they want—whether it’s a specific shade, product type, or variant that suits their preferences
➡️
Click here
 to enable it or learn
how to set it up
.
Freebie Selector
Ready to deliver freebies your shoppers love? 😍

new

RTO suite

Freebies on COD to Prepaid conversion 💸

You can encourage customers with
freebies
to pay for their order online post-order placement when they choose COD.
➡️
Click here
 to create freebies on COD to Prepaid conversion.
Bottom banner copy 2
Need help? Feel free to reach out to us at support@shopflo.com.

new

RTO suite

Fixed charges on Split COD📦

Split COD now lets you charge a
fixed fee upfront
for any order value, while delaying the remaining amount until delivery.
This helps reduce cancellations, increase buyer trust, and
mitigate RTO risks
— especially for high-risk orders.
➡️
Click here
 to try split COD.
Bottom banner copy 3
Need help? Feel free to reach out to us at support@shopflo.com.

new

Partnership 🤝

⚡️ Nector rewards are now redeemable at Shopflo checkout!

Nector users can now redeem rewards directly at checkout - making the shopping experience smoother while driving repeat customers & conversions.
Product Marketing Frame (12)
Have questions or ready to get started? Reach out to support@shopflo.com
💫🛍️ Make every purchase more rewarding with Nector & Shopflo.
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