Changelog
Follow up on the latest improvements and updates.
RSS
improved
Feature request
Search using SKU ID
Easily search products by their unique SKU IDs on our dashboard. No more struggling with just the product title. Find exactly what you need with precision!
new
Payment offers
RTO suite
Free gift payment offer
You can now incentivise your users with a free gift for making an online payment!
Learn how you can set this up:
new
RTO suite
OTP verification before placing COD orders
We have upgraded the COD OTP confirmation feature! Now, you can also ask unverified users to verify before placing the COD order using OTP.
Note: This verification will only be asked for users who are not OTP verified
Learn on how you can set it up:
This feature will help you reduce fraud cod orders that get placed. To also optimise for conversions, you can turn the mandatory OTP off and keep this feature on.
new
RTO suite
Mandatory OTP at login
Control whether you want to mandatorily verify phone numbers of users at login or not.
By enabling this feature all repeat and guest users would have to verify their phone number using OTP.
If the feature is disabled only the repeat users are asked for OTP verification and guest users wouldn't have to verify.
To toggle ON/OFF go to the RTO Suite tab.
new
Discounts
Callout cards
Use the coupons page real-estate to display any and every type of discount that the user can avail while placing the order. These additional coupons won't have any apply button as they are availed elsewhere (for e.g bank offers on a PG page).
You can also use these callout cards for displaying any type of information which can be useful for your customers. (be innovative💡)
Learn how you can set it up:
new
Abandoned checkouts
Overview / data
Stage of drop off at checkout
Track the stage of drop off against every abandoned checkout on our dashboard. Making it easier for you to prioritise the users in your retargeting campaigns. Against every abandoned checkout you can find the last most action that took place on the checkout.
new
RTO suite
Gibberish address detector tag
Detect whenever a user adds a gibberish address while placing an order. This is often done to place fake orders.
Example of gibberish address:
Whenever a user places the order with a gibberish address. We add a tag to it called
gibberish_address_detected
, which is sent to Shopify. Enabling you to take actions basis the tag 😉new
Abandoned checkouts
Overview / data
Feature request
Abandoned checkout survey
Now track the reasons why your customers are dropping off at the checkout. With the survey enabled the users can fill in or select the reason on why they are not willing to complete the purchase.
Use this data to make changes in strategies or to reach out to your customers with a personal recovery message.
Read more
: Click hereimproved
Abandoned checkouts
Abandoned checkouts tab load speed
The abandoned checkouts tab was not able to load properly and caused load time outs, because of which it was not possible to view the abandoned checkouts data at times.
This has now been fixed and you can access the abandoned checkouts data in milliseconds!⚡️